Dreamland Travel (referred to as "we," "our," or "us") understands the importance of protecting your privacy. This Privacy Policy explains how we collect use disclose and safeguard your personal information when you visit our website, use our mobile app or interact with our services (collectively referred to as "Services").
By accessing or using our Services you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.
Information We Collect
We collect various types of personal and non-personal information including:
Personal Information:
- Registration Data: Information you provide when you subscribe to or register with Dreamland Travel including your name, gender, contact details (email address, postal address, phone numbers) and other relevant information.
- Payment Information: Information related to your financial transactions with us including credit/debit card details banking information, and payment history.
- Passport and Visa Information: Information such as passport copies, visa applications, photographs, and other details required for visa-related services.
- Covid-19 Vaccination Data: Your Covid-19 vaccination status and certificate if needed for travel purposes.
Other Information:
- Transactional Data: Information about your e-commerce activities buying behavior and other transaction history.
- User Account Information: Usernames passwords, email addresses and security-related data.
- User-Generated Content: Data created by you or third parties such as images and documents you upload to our servers.
- Social Media Data: Information from your linked social media accounts (e.g., name, email address, friend list) if you choose to connect them to your Dreamland Travel account.
- Information About Other Travelers: If you make bookings for other travelers we may collect their information and you must ensure they agree to share this information with us.
Permissions for Dreamland Travel Mobile App Installation:
Android App Permissions:- Device & App History: For optimizing your travel booking experience.
- Identity: To map email IDs for exclusive offers and discounts.
- Location: To provide location-specific deals and services.
- Photo/Media/Files: For offline map data storage.
- Wi-Fi Connection Information: To enhance your experience.
- SMS: To read SMS and auto-fill OTPs.
- Contacts: To invite friends and share travel-related services.
- Device ID: For user recognition and auto-filling.
- Notifications: To send exclusive deals updates and booking confirmations.
- Contacts: To invite friends and recommend hotels.
- Location: To provide location-specific offers.
How We Use Your Information?
We use your personal information for the following purposes:- Booking Services:
To provide your details to service providers (e.g., airlines, hotels, bus services) for reservations and bookings. - Promotional Offers:
To send you promotional offers discounts and updates via email and SMS. You can opt-out of these communications at any time. - Member Registration:
If you register with us we use your information for user recognition travel reservations customer service and improvement of our products and services. - Surveys:
To invite you to participate in surveys about your experiences with Dreamland Travel and enhance our user experience. - Safeguarding Sensitive Information:
We do not store sensitive information like credit/debit card and net banking details. - Cookies and Automatic Logging of Session Data
Dreamland Travel uses cookies to personalize your experience and optimize our services. Cookies are small pieces of information stored on your device. They allow us to improve access display targeted advertisements and gather aggregate data for analysis. You can control cookie preferences through your browser settings.
We also log session data including IP addresses operating systems browser software and user activities for server evaluation and system improvements. This data is anonymous and does not identify individual users. - Content Generated by Users
Dreamland Travel allows users to post reviews ratings questions and answers related to our services. While participation is optional user-generated content may be visible on our platform and other travel-related websites.
Sharing of Personal Information
We share your personal information with the following entities:- Service Providers and Suppliers:
Information is shared with service providers (e.g., airlines, hotels) to fulfill your bookings. They process this data independently for service delivery. - Companies in the Same Group:
We share information with affiliate entities to offer personalized products services and address your requests. - Business Partners and Third-Party Vendors:
Information may be shared with business partners or vendors offering co-branded services such as credit cards travel insurance and banking services. - Third Parties Engaged by Dreamland Travel:
Third-party vendors may process data on our behalf for tasks like payment processing data hosting and data processing. - Aggregate Data:
We use anonymized data in aggregate form for statistical analysis demographic insights and to provide anonymous statistics to partners and advertisers. - Legal Compliance and Protection:
We may disclose information when required by law for enforcement to protect our rights or properties or when necessary to identify contact or bring legal action against individuals causing interference or harm.
Disclosure of Information
Dreamland Travel may disclose your personal information when required:- By law, court order or any legal process.
- For regulatory internal compliance audit exercises or system security.
- To protect our rights properties or to identify and take legal action against potential harm or interference.
Withdrawal of Consent and Permissions
You may withdraw your consent or decline permissions for certain data processing. However, this may limit your access to specific services. For example if you withdraw consent for sharing personal information needed for international travel bookings we may not be able to confirm or serve your booking.- By law, court order or any legal process.
- For regulatory internal compliance audit exercises or system security.
- To protect our rights properties or to identify and take legal action against potential harm or interference.
Your Rights Regarding Personal Information
You have the right to access and if necessary correct or delete your personal information through your user account. Mandatory fields may be subject to restrictions.Data Transfer Outside India
We primarily process data in India and other jurisdictions where third parties process data on our behalf. By using our services you consent to this data transfer understanding that data protection regulations may differ from your country of residence.Security Measures
We employ advanced technology and security measures to protect your information. Our privacy policy may change due to unforeseen circumstances and technological advancements and we will notify you as necessary.
Please note that this Privacy Policy is subject to change and it's important to review it periodically to stay informed about how we collect and protect your personal information. If you have any concerns or questions about our privacy practices, please contact us at 08285624833.
